INFRASTRUCTURE BUSINESS PLAN 2008-11

 

Essex, Southend and Thurrock Infrastructure Consortium (ESTIC)

Geographical area: Geographical county of Essex

Lead Body: Rural Community Council of Essex

Contact Details: Maureen Frewin, Chair, ESTIC

Telephone: 01702 589647

Email: mfrewin@hotmail.com

 

Our Vision

The work of ESTIC, and the purpose of this plan, is to support ‘front line’ voluntary and community organisations across Essex, Southend and Thurrock in order to maximise their impact for the benefit of communities across the county. To guide its work ESTIC has adopted a vision for 2014:

 

“A strong, highly skilled and better resourced voluntary and community sector, well placed to shape and deliver high quality services that meet the needs of local communities across Essex, Southend and Thurrock.

 

Our Mission

Voluntary and community organisations need strong effective and forward thinking support if this vision is to be achieved...

ESTIC aims to provide a clear evidenced based direction of travel to ensure sector support services are ‘fit for purpose’ to meet the challenges of the next decade.

 

Our Values

·         To have clear and open two way communication

·         To value the contribution of each partner

·         To have high aspirations valuing the progress we make along the way

 

 

Summary of Consortium Infrastructure Business Plan 2008-11: (1 page max)

Our Vision

“A strong, highly skilled and better resourced voluntary and community sector, well placed to shape and deliver high quality services that meet the needs of local communities across Essex, Southend and Thurrock.

Our Mission

Voluntary and community organisations need strong effective and forward thinking support if this vision is to be achieved...

ESTIC aims to provide a clear evidenced based direction of travel to ensure sector support services are ‘fit for purpose’ to meet the challenges of the next decade

 

Main outcome

Timeframe

  • A modern county-wide volunteer service
  • Reconfigured streamlined CVS service provision covering Essex, Southend and Thurrock.

·         One web portal providing third sector infrastructure support services designed to meet the needs of VCOs.

·         IT support available to all VCOs across Essex, Southend and Thurrock by Circuit Riders or similar.

  • A dedicated ESTIC staff team.
  • Improved service provision to ‘hard to reach’ communities who may currently be experiencing difficulty in accessing services.
  • Model policies and protocols, an equalities toolkit and a rural-proofing checklist to be available for all VCOs.

·         All VCOs have access to appropriate training and skill development to meet their legal requirements.

  • All VCOs have access to awareness raising sessions, follow-up training and mentoring packages to enable them to meet minimum quality standards, and be ‘fit for purpose’.
  • A network of 5 focus groups (coterminous with PCT boundaries) established to determine/review needs of FLOs.
  • Information and advice is accessible and available to all FLOs in a wide range of formats, as and when they require, including on-line resources provided through the web portal, community outreach points, information points, model templates and policies, toolkits etc.
  • Provision of some ‘paid for’ services through the web portal.

·         Raised profile of third sector with partners in public and private sectors.

·         Raised awareness amongst FLOs of infrastructure support services and routes to access them.

  • Established engagement mechanism for the third sector’s involvement in LSPs, LAAs etc, e.g. Essex Engagement Group
  • ESTIC members are confident that their voice is being heard at strategic meetings e.g. LSPs and they are able to influence LAAs etc.

 

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Our Strategic Aims (SA):

ESTIC is committed to embedding the cross-cutting theme of equality and diversity in all its work. In addition we will aim:

  1. To build a strong and supportive third sector infrastructure in Essex, Southend and Thurrock.
  2. To improve access to high quality infrastructure support services for front line organisations.
  3. To create a strong and influential voice for the third sector, particularly relating to the LAAs, and involvement in the LSPs.

Our Objectives

 

SA1.   To build a strong and supportive third sector infrastructure in Essex, Southend and Thurrock.

·         To develop a sustainable and modern county-wide volunteer service able to meet the needs of front-line VCOs and individuals.

·         To develop a sustainable, streamlined and modern county-wide infrastructure of CVSs able to meet the needs of front-line VCOs.

·         To improve the quality and accessibility of specialist infrastructure support services across Essex, Southend and Thurrock.

·         To ensure that ‘hard to reach’ and special interest communities across the county can access services appropriate to their needs.

·         To increase the delivery of services using ICT, e.g. funding opportunities and advice.

·         To increase investment in third sector workforce, staff, volunteers and trustees via training and development.

·         To improve collaboration in planning and delivery of infrastructure support services.

·         To embed equality and diversity principles into the work of the third sector.

·         To build a strong effective consortium able to deliver on its vision and mission, to reduce unhealthy competition for the good of Essex, Southend and Thurrock

SA2.   To improve access to high quality infrastructure support services for front line organisations.

 

·         To ensure that high quality advice and information services are available to all third sector organisations, when they want and in a format that supports their needs.

·         To promote the work of the third sector to the wider community, including public and private sectors, and stakeholders.

 

SA3.  To create a strong and influential voice for the third sector, particularly relating to LAAs and third sector involvement in LSPs.

 

·         To provide strong leadership to infrastructure organisations across Essex, Southend and Thurrock.

·         To develop a coordinated voice in order to raise the profile of the third sector in strategic partnerships, with funders and with the wider community.

·         To influence key stakeholders, including LAA partners, for the benefit of the third sector and the wider community

Evidence of Need

ESTIC aims to build a strong and supportive third sector infrastructure in Essex, Southend and Thurrock

Essex is a large geographical county, located at the very south of the East of England region. It contains 14 local authority areas, two of which are unitaries. ESTIC is the second largest third sector infrastructure consortium in the country. Each district and borough has its own independent Council for Voluntary Services. There are 13 Volunteer Centres, 9 of which are integrated into a CVS structure while the others are independent. This level and complexity of infrastructure support is unsustainable and available resources need to be used more effectively.

A wide range of county wide infrastructure support services also exist, providing support to specific communities, e.g. older people, sports groups, rural communities, people with disabilities, minority ethnic communities etc. Approximately 40 infrastructure organisations are members of ESTIC, and more than 10,000 county-based VCOs are known to them. ESTIC members utilise a wide range of methods to consult with their client groups (front-line VCOs) to determine their need for services. Across Essex front-line VCOs report the need for access to a broad range of high quality infrastructure support services. Originally identified in the Infrastructure Strategy, Investment and Implementation Plan which was produced in 2004 this has been reconfirmed by ESTIC research carried out since that time. A recent survey of services being provided by infrastructure organisations suggests a broad range is available.  However, the capacity to deliver is limited and there is considerable variation in provision. Time-limited funding and the unpredictable nature of grant applications are key factors limiting core service provision. The patchy provision of services, with varied quality and limited access remains the key concern of front line organisations across the county.

ESTIC members believe that radical change is required to establish a strong infrastructure designed to tackle the challenges of the 21st century. To provide consistent high quality services across the county requires change to the structure, capacity and skills of the delivery body(ies) and change to the delivery mechanisms, with much greater use of information technology. It also requires delivery of services designed to ease the pressure on front line organisations e.g. community accountancy, HR, Payroll etc.

ESTIC aims to improve access to high quality infrastructure services by front line organisations

Essex contains three significant regeneration initiatives: the Thames Gateway; the Haven Gateway and the M11 Corridor. It is a county of extremes with pockets of disadvantage; some Super Output Areas within the most deprived 10% in the country and above average household income (Regional Household Income, March 2007). There are plans for significant population growth across the county with the resulting need for a stronger community infrastructure.

There are rural communities in 11 of the 14 local authority areas with 72% of Essex being identified as rural, and 20% of the total population living in these communities. Rural Essex is diverse with accessible rural areas – urban fringe and green belt; remote rural areas, the coast and estuaries and market towns across the county. Population density figures reflect the complex picture across the county, with a range from 108 people per sq.km in Uttlesford to 3,802 people per sq .km in Southend-on-Sea. Other districts with densities of more than 1,000 people per sq.km include Harlow (2.512), Castle Point (1,935) and Basildon (1,512). (Mid 2002 Population Estimates for the UK, ONS).

Rapid demographic change is taking place across Essex, with a large increase in bme communities; asylum seekers; refugees and economic migrant workers, particularly those from Eastern Europe.

Across the county access to services is an issue for service providers. Access may be complicated by geographical factors, socio-economic factors, age, poverty, ethnicity etc. ESTIC believes that it is a priority to establish high quality services that are accessible to all communities. This will require innovative ways of providing services, changes to current arrangements, an improvement in the skills of those providing the services, provision through many media, and more targeted promotion of services and access routes to them. 

ESTIC aims to create a strong and influencing voice for the third sector, particularly relating to LAAs, and third sector involvement in LSPs.

The Government have recently released details of new Public Service Agreements which they expect to be included in LAAs over the next three years. PSA 21 Indicator 5 is “A thriving third sector”. In addition the Government has included a new “duty to involve” in recent legislation and it has identified where it expects the third sector to be involved.

Three Local Area Agreements are negotiated within the geographical county of Essex; the “new Essex” area which covers 12 districts, Southend and Thurrock. There are 15 local strategic partnerships, five primary care trusts and six Police divisions.

Essex recognises the importance of the third sector as a valuable partner contributing to all five LAA blocks, from older people, health and social care, environmental issues, crime and community safety, education, children’s services, economic growth and enterprise. The third sector already has a seat at the strategic meetings in Essex, Southend and Thurrock. In recognition of its contribution across the LAA the Essex LSP has agreed to establish an endowment fund for the third sector by top slicing LAA reward money at the end of the term of the LAA. In 2006/07 Southend negotiated a “stretch” target for increasing volunteering as part of the Southend LAA.

ESTIC believes that transparent representation mechanisms are required to ensure that people attending partnership meetings are representatives of the third sector and that feedback processes are in place to enable all third sector members to influence and to be aware of decisions and activities.

In addition the 2012 London Olympic and Paralympic Games provide opportunities and present challenges to local communities and the third sector. To ensure that the third sector benefits it will be vital for its voice to be heard amongst the corporate giants and central government departments now actively working in the area. There are many venues for the different sporting activities, some of which are located in Essex. The impact of the Olympics and Paralympics and their legacy will be significant, particularly relating to volunteering activity. Essex must be ready for the expected increase in volunteers and needs to be planning now to ensure that services are able to support both the volunteers and their host organisations.

ESTIC’s Evidence of Need

Since its first meeting in February 2004 ESTIC has commissioned, or been involved in the commissioning of, the following research into the needs of the sector across Essex, Southend and Thurrock:-

·         The Essex, Southend and Thurrock Voluntary and Community Sector Infrastructure Strategy, Investment and Implementation Plan (ChangeUp Essex, Southend and Thurrock, December 2004

·         PQASSO and the Voluntary Sector (ESTIC, 2005)

·         Report on the Governance Support Project (ESTIC, 2006)

·         Community Leadership in Rural Areas (ESTIC, 2006)

·         Reaching Communities in the Braintree District (ESTIC, 2006)

·         0 – 19 Network Research Report (ECVYS, June 206)

·         Building capacity for the future (ESTIC, June 2006)

·         Strategy for Volunteering Infrastructure in Essex, Southend and Thurrock (ESTIC, August 2006)

·         BME – Mapping Exercise, A Report on the BME Groups and the Gaps in Service (ESTIC, October 2006)

·         Researching the Voluntary and Community Sector (ESTIC, December 2006)

·         Review of ESTIC (interviews with members of ESTIC, March 2007)

·         Review Workshop with members and stakeholders (April 2007)

·         Improving ICT Skills (ESTIC, 2007)

·         ESTIC Toolkit Assessment Day (September 2007)

·         Survey of ESTIC members to determine consultation methods used by members to identify needs of the front line organisations using their services (November 2007)

·         Survey of ESTIC members to identify the range and level of services being made available across Essex by infrastructure organisations. (November 2007)

 

In addition, the preparation of this strategy and the accompanying Business Plan has been developed with the insights provided by the following research and reports. 

Sub-Regional Evidence of Need

Investing in Communities Thames Gateway Business Plan 2007 -2011

Investing in Communities Mid and West Essex Business Plan 2007 – 2011

Investing in Communities: Haven Gateway Business Plan 2007 – 2011

Community Needs Survey of Essex, University of Essex 2004

Regional Evidence of Need

Regional Social Strategy (EERA, 2004)

The Social Enterprise Strategy for the East of England, (EEDA, 2005)

Clear Vision: Clear Thinking – future development of the voluntary sector in the East of England, EEDA, 2006

Economic Impact Study of the London 2012 Olympic Games and Paralympic Games, July 2006

National Evidence of Need

A Strategy for Volunteering Infrastructure in England, 2004-2014, Volunteering England

Building effective local VCS infrastructure, CRESR Report, June 2007 produced by NAVCA.

Voluntary Sector Strategic Analysis 2007/07, NCVO Third Sector Foresight, November 2007

Principles of representation: A framework for effective third sector participation in Local Strategic Partnerships, DCLG Discussion Document, November 2007

The UK Voluntary Sector Workforce Almanac, NCVO, 2007

Voluntary Sector Skills Survey, NCVO/Workforce Hub, 2007

 

 

Our Outcomes or Long Term Changes

SA1.   To build a strong and supportive third sector infrastructure in Essex, Southend and Thurrock.

Modernising Volunteering

·         Every potential volunteer living in the county will have access to a good quality service from the county-wide volunteer service to help and support them into volunteering.

Modernising CVS delivery

ICT and Communications

·         One web portal providing generic third sector infrastructure support services designed to meet the needs of VCOs.

·         FLOs able to easily access specialist infrastructure support services through clear and consistent signposting within the web portal.

·         Provision of free websites to all front line VCOs (who want one) across Essex, Southend and Thurrock.

·         More than 10,000 Essex, Southend and Thurrock VCOs promoted through the single web portal.

·         Financial support from key stakeholders to manage and maintain the web portal. 

·         IT support to be provided to all VCOs across Essex, Southend and Thurrock by Circuit Riders or similar.

Consortium Development

Embedding Equality and Diversity

·         Greater engagement with ’hard to reach’ and disadvantaged communities.

Developing Skills

·         All VCOs have access to information about the legal requirements of third sector organisations re: equality and diversity, food hygiene, health and safety etc.

·         All VCOs have access to appropriate training and skill development to meet their legal requirements.

·         All VCOs have access to awareness raising sessions, follow-up training and mentoring packages to enable them to meet minimum quality standards.

·         Learning Set training provision meets identified needs of FLOs, as per annual needs analysis.

·         ESTIC members are confident in their ability to tender for and negotiate service delivery contracts with partner agencies.

·         10,000 staff, volunteers and trustees who have completed accredited training in business management and other skills that will strengthen their organisation and make it ‘fit for purpose’.

SA2.   To improve access to high quality infrastructure support services for front line organisations.

 

Advice and information

Promotion and Marketing

·         Raised profile of third sector with partners in public and private sectors.

·         Raised awareness amongst FLOs of infrastructure support services and routes to access them.

·         Raised profile of ESTIC, its role and the challenges facing the third sector.

·         Establishment of web portal promoting the third sector in Essex, Southend and Thurrock.

·         Increased opportunities for the third sector to deliver services to local communities. 

·         Third sector recognised as a valuable partner by the private and public sectors.

 

SA3.   To create a strong and influential voice for the third sector, particularly relating to the LAAs, and involvement in the LSPs.

 

Representation and Leadership

 

Beneficiaries and Stakeholders

 

ESTIC Members

Approximately 40 organisations that deliver infrastructure support services across Essex, Southend and Thurrock are already members of ESTIC. It is recognised that some groups are missing from the membership list and work is underway to identify them, make contact and recruit them as members. The following infrastructure organisations are already members of ESTIC:

 

Equality strand

Name of Member

Age

Age Concern Essex

Black and Minority Ethnic

Essex Racial Equality Council includes work with travellers and other ‘hard to reach’ groups across county

Disability

Disability Essex

 

Essex Coalition of Disabled People

Faith

To be contacted

LGBT

Local LGBT groups report being only social networks with no need for targeted infrastructure needs

Rural

Rural Community Council of Essex

Women

Infrastructure support provided by national bodies

Youth

Essex Council for Voluntary Youth Services

Environmental

Groundwork South Essex

 

All ESTIC members have been invited to participate in workshops in April October and December 2007 and the Toolkit Assessment Day in September 2007. Both national and regional officers from CapacityBuilders considered the April workshop to be an example of best practice. Drafts of the Strategic and Business plans have been sent to all members for comment, suggestion and agreement.

 

ESTIC have surveyed all members to identify:

 

In addition, in Q4 2007/08 ESTIC intends to contact a broad range of front line organisations, including those who are currently non-users of local services to determine:

 

IMD 2007 will be used to ensure that this survey includes responses from communities in the most disadvantaged communities across Essex, including Tendring, Southend, Thurrock, Basildon which all contain Super Output Areas in the most disadvantaged 10% in the country.

 

Public Sector Partners

 

The following public sector partners have been involved in the process of developing this document. Some have attended workshops held during 2007, while others have made comment on drafts of the document. All have been contacted and encouraged to participate as key stakeholders.

 

Essex County Council

Essex Learning Skills Council

Essex Probation Service

Essex, Southend and Thurrock Connexions

ExDRA (Mid and West Essex)

Haven Gateway Partnership

Job Centre Plus

Southend-on-Sea Borough Council

Thurrock Borough Council

Thames Gateway South Essex Partnership

5 PCT’s

 

Summary of Projects

 

Aim 1. To build a strong and supportive third sector infrastructure in Essex, Southend and Thurrock

Objective

Project / Activity

To develop a sustainable and modern county-wide volunteer service able to meet the needs of front-line VCOs and individuals

Modernising Volunteering

This project will work towards county wide delivery of volunteering infrastucture and developing a Volunteering Strategy for Essex, Southend and Thurrock

To develop a sustainable, streamlined and modern county-wide infrastructure of CVSs able to meet the needs of front-line VCOs.

 

Modernising CVS delivery

Commission an independent review of the current services being delivered by 13 CVS’s and Rainbow Services – resulting in a robust infrastructure support model for E,S and T.

To ensure that ‘hard to reach’ and special interest communities across the county can access services appropriate to their needs.

 

To embed equality and diversity principles into the work of the third sector

Embedding Equality and Diversity

Employ a dedicated Equality and Diversity Officer. Support county wide networks for all ‘hard to reach’ communities. Undertake Equality Impact Assessments with ESTIC members and provide training and toolkits to embed equality and diversity.

Develop rural proofing checklist and provide training for rural proofing.

To increase the delivery of services using ICT, e.g. funding opportunities and advice

ICT and Communications

Developing further the investment made in the website and establishing a IT support project e.g. use of Circuit Riders or similar

To increase investment in third sector workforce, staff, volunteers and trustees via training and development.

 

Developing Skills

Training (up to NVQ Level 4) aimed at raising awareness and essential skills for staff, volunteers, trustees and leaders

To improve collaboration in planning and delivery of infrastructure support services.

To build a strong effective consortium able to deliver on its vision and mission, to reduce unhealthy competition for the good of EST

Consortium Development

Employment of dedicated skilled staff, Strategic Manager and Communications and Information Officer. Establish effective and robust monitoring and evaluation systems. Encourage and facilitate collaborative working initiatives.

Aim 2. To improve access to high quality infrastructure support services for front line organisations

Objective

Project / Activity

To ensure that high quality advice and information services are available to all third sector organisations, when they want and in a format that supports their needs

Advice and information

Identify needs, common tools etc. Deliver using range of methods to meet needs of different communities

To promote the work of the third sector to the wider community, including public and private sectors, and stakeholders

Promotion and Marketing

Promote infrastructure support services to enable FLOs to access as and when required, and promote the third sector to public and private sectors

Aim 3. To create a strong and influential voice for the third sector, particularly relating to the LAAs, and involvement in LSPs.

Objective

Project / Activity

To provide strong leadership to infrastructure organisations across Essex, Southend and Thurrock.

 

To develop a coordinated voice in order to raise the profile of the third sector in strategic partnerships, with funders and with the wider community.

 

To influence key stakeholders, including LAA partners, for the benefit of the third sector and the wider community

Representation and Leadership

Strengthen links with LSPs across the county, and involvement in LAAs. Develop representative mechanisms with feedback to wider membership. Build relationships with statutory sector to develop “a thriving third sector”.

 

Background Research to support projects

 

Modernising Volunteering

·         Building on success: strategy for volunteering infrastructure 2004 – 2014, Volunteering England, 2004

·         Strategy for Volunteering Infrastructure in Essex, Southend and Thurrock (ESTIC, August 2006)

·         Office of the Third Sector ‘Helping Out’ survey, 2007

·         UK Government PSA Cohesive Communities Indicator 5

 

Modernising CVS delivery

·         Building effective local VCS infrastructure, CRESR Report, June 2007, produced by NAVCA

·         Clear Vision: Clear Thinking – future development of the voluntary sector in the East of England, EEDA, 2006

·         EACVS has already agreed to undertake a comprehensive review of service delivery in 2008/09. Some collaborative working is underway, particularly in West Essex, where the local PCT is now negotiating funding arrangements with three CVSs together. A recent Links funding application has been submitted by all 13 CVSs and Rainbow Services working together across the county.

·         There have been a string of CVS mergers across the country, including five CVSs in the Wirral and the countywide Cumbria CVS.

 

ICT and Communications

 

 

Developing Skills

·         The UK Voluntary Sector Workforce Almanac, NCVO, 2007

·         Voluntary Sector Skills Survey, NCVO/Workforce Hub, 2007

·         Training providers from across Essex are already working together in the Essex Learning Set.

·         The Mid and West Essex, and Thames Gateway IiC Partnerships have an application currently being considered by EEDA for substantial investment in the third sector being able to develop the necessary skills to be full and active participants in current climate, including procurement, commissioning, representation, business management skills etc.

 

Embedding Equality and Diversity

·         Essex is experiencing rapid demographic change.

·         ONS Population estimates 2006

·         Sustainable Communities Strategies across the county highlight need to address changes to communities.

·         Concern re: isolation of some rural communities.

 

Consortium Development

·         Self review structured one-to-one interviews with ESTIC members – March 2007

·         April 2007 workshop

·         Toolkit Self-Assessment workshop, September 2007

·         October 2007 workshop

·         December 2007 workshop

 

Advice and Information

·         Voluntary Sector Strategic Analysis 2007/07, NCVO Third Sector Foresight, November 2007

·         ICT Hub

·         Big Lottery BASIS consultation

 

Promotion and Marketing

·         ESTIC April 2007 workshop

·         Researching the Voluntary and Community Sector (ESTIC, December 2006)

 

Representation and Leadership

·         Principles of representation: A framework for effective third sector participation in Local Strategic Partnerships, DCLG Discussion Document, November 2007

·         ESTIC April 2007 workshop

·         Toolkit Self-assessment workshop, September 2007

 

Key Targets 2008 – 2011

 

Year

Project

Target

2008/09

Modernising Volunteering

Changes to Terms of Reference for EAVC.

 

 

2008/09

Modernising Volunteering

Establish EAVC Strategic Group

 

2008/09

Modernising Volunteering

Completion of Volunteering Centre Impact Assessment  survey

2008/09

Modernising CVS Delivery

Completion of independent review of CVS service delivery

 

2008/09

ICT and Communications

All CVS data included in existing database

 

2008/09

Consortium Development

Recruitment of F/T Strategic Manager  and Information and Communications Officer

 

2008/09

Consortium Development

Widen membership further

2008/09

Advice and Information

Establish focus groups of county-wide infrastructure organisations, and FLOs to determine needs, challenges etc.

 

2008/09

Advice and Information

Establish Working Group to submit funding applications

2008/09

Representation and Leadership

Workshop at Consortium meeting

2008/09

Embedding Equality and Diversity

Recruitment of Equality and Diversity Officer

12 impact assessments take place

2009/10

Modernising Volunteering

Complete Volunteering Strategy

2009/10

Modernising Volunteering

Submit funding applications for county initiatives

2009/10

Modernising CVS delivery

Implement recommendations of review

2009/10

ICT and Communications

Map commonly used tools and materials across infrastructure organisations to identify templates etc for inclusion in database

 

2010/11

Modernising Volunteering

Volunteer Centre Impact Assessment survey

2010/11

Modernising CVS delivery

Implement recommendations of review

2010/11

Representation and Leadership

Working Group to drive forward agenda for effective representation

 

 

Risk Assessment

 

Description of risk

Impact

Probability

Existing controls and action required to mitigate the risk

Lead Responsibility

Modernising Volunteering

Failure to engage fully with all Volunteer Centres

Isolated Volunteer Centres attempt to go it alone – could also impact on CVS relationships if integrated with CVS

Medium although many VCs are already committed

Maximise EAVC’s collective decision making to inform all VC’s

Chair EAVC

Lack of capacity within individual Volunteer Centres

Difficult to manage collective decision making if some centres unable to attend meetings

High

Aim to backfill for time required to engage in change

Chair EAVC

Loss of key personnel driving the agenda

Lack of drive to achieve agenda

Low

Ensure that the change is owned by EAVC in order that if key staff leave the work continues

Chair EAVC

Modernising CVS Delivery

Fear, vulnerability and resistance of some staff to change       

Difficult to achieve required change

Medium – fear already present as future unknown for many

Keep staff fully informed and involved in any changes

Chair EACVS

Lack of understanding and support from CVS trustees

Lack of will to work collectively

Low – some collaborative work underway, particularly in West Essex, supported by local trustees

Presentation to all trustees and regular reports/updates at trustee meetings. Newsletter to all trustees following review to advise of recommendations

Chair EACVS

Local Authorities will only fund local provision

Unable to pool available funding for merged provision

Medium – some may resist initially unless briefed comprehensively

Create an awareness of the value and potential of collaborative working. Develop SLAs and protocols for joint working

Chair EACVS

Ability to lead on a significantly challenging agenda

Struggle to bring all CVS to move forward on recommendations of review

Low – commitment from Chair of EACVS and broad agreement in place already

Ongoing training and to be available to those engaged in the change agenda

Chair EACVS

ICT and Communications

Failure to engage CVS in UniServity

Less information in database

Low – 4 CVSs in pilot will lead

Open workshop to show value of combined information.

Chair EACVS

Failure to engage database users

Lower profile for service  providers and less opportunities for collaborative working 

High – without promotion of database

Promotion and marketing of the web portal

IT and Communications Project lead

Lack of IT knowledge and skills

Inability to download information or access database

Medium – currently IT skills are low but system is easy to use with basic training

Provide IT training when required

IT and Communications Project lead

Lack of capacity to engage fully

Information not downloaded or kept up to date

Medium – keeping information updated takes time and resources

Backfill for the upload of the data

IT and Communications Project lead

Duplication – current discussions with ECC re: their development of a  database

Confusion and risk that neither database will be kept up to date

Low – need to raise profile of ESTIC work

Continue discussions with ECC

ESTIC Chair at present

Developing Skills

Lack of take up of courses

Workforce lacks skills

Waste of resources on booking training venues etc.

Medium – some courses well attended while others struggle

Better and more targeted publicity

Review of attendance in last year

Promotion of value of workforce development in time of great change

Chair, Essex Learning Set

Poor promotion

No bookings at courses

Low – advance publicity in place

As above

Chair, Learning Set

Venues suitable to all

Limitations on who can attend training

Low

Ensure venues are accessible to all before booking

Chair, Learning Set

FLO’s lack of understanding of procurement

Lack of attendance

High – currently many do not understand the issues

Provide simple information updates with case studies of value of skills and training

Chair, Learning Set

Meaningful opportunities from the statutory sector

Frustration at lack of opportunities for Essex based VCOs

High – recent procurement excludes all but large national organisations

Discussions with statutory partners

Chair, ESTIC

Funders agendas e.g.  LSC, Job Centre Plus etc.

Failure to access funds

Medium – low skills limit ability to access funds

Raise awareness of need for higher level skills.

More transparency from funders.

Better working relationships between third sector and funders

Chair, ESTIC

Embedding Equality and Diversity

Everyone too busy -another thing to think about

Lack of commitment to embedding these issues

High

Dedicated officer sets standard across third sector

Raised awareness of need for work

Equality and Diversity Officer

Lack of understanding of the agenda

Lack of commitment to embedding these issues

High

Dedicated officer sets standard across third sector

Equality and Diversity Officer

Belief that “we do this already”

Lack of commitment to embedding these issues

High

Raised awareness of need for work

Equality and Diversity Officer

Consortium Development

 

Unable to recruit skilled suitable staff

 

Unable to drive forward the work in the Business Plan

High – past experience does not lead to confidence

Need for salary to reflect job description and responsibilities

Chair ESTIC

Member participation and engagement

Difficult to make and implement decisions

Low if all agreed processes are achieved

Bulletins, regular meetings of whole Consortium, clear and transparent decision making processes

Strategic Manager

Information Overload

Members feel uninformed and overburdened

Low if all agreed processes are achieved

Recruitment of staff, summaries produced as agreed

Strategic Manager

Lack of understanding of the role of ESTIC

Danger of duplication of effort and waste of resources. Stakeholders work with “usual suspects” rather than strategic leads

Low – 40 members and range of stakeholders already on board

Consistent messages – clear strategy and business plan – regular communication

ESTIC Chair

Lack of robust performance management framework

Weak monitoring and evaluation

Low – not yet in place but work underway

Development of clear and robust framework, using Hub experience

 

CX, Rainbow Services

Advice and information

Patchy provision across county

Not meeting needs of members

Medium

Establish focus groups

Complete CVS review

Implement recommendations

Use of IT

Information and Communications Officer

Lack of provision in some subjects

Not meeting needs of members

Medium

Establish focus groups

Complete CVS review

Implement recommendations

Use of IT

 

Information and Communications Officer

Promotion and Marketing

Low impact from efforts

Low profile, less use of database, weakened third sector

 Low

Activity included in Performance Management reports to monthly Steering Group meetings

ESTIC Chair / Steering Group

 

 

 

 

 

Representation and Leadership

‘Usual suspects’ attend meetings – not representatives

Lack of feedback and loss of ability to influence strategically

Medium

Ensure all agencies supporting strategic partnerships understand ESTIC representative processes and invite reps through ESTIC

ESTIC Chair